Terms and Conditions

These Website Terms of Use (the “Terms”) apply to all contents and information available on this website (the “Site”), operated by Customized Interactions, LLC (“Customized Interactions”, “we”, or “us”), and You agree, on behalf of yourself and the company or other legal entity that You represent (collectively, “You”), to be legally bound by these terms, when You access or use the Site. If You do not agree with or do not agree to be bound to these Terms, immediately cease use of the Site and do not access or make any use of the Site.

1. Scope

These Terms govern your access to and use of the Site. Products and services that we offer through the Site may be subject to separate or additional terms and conditions. 

2. Permission to Access the Site

We operate the Site to provide information and education, as well as to sell products and services to our customers. You are hereby granted a non-exclusive, non-transferable, revocable license to access the Site via a standard web browser and use the Site strictly in accordance with these Terms. Unless otherwise expressly provided, nothing on the Site constitutes an offer or solicitation to conduct business in any jurisdiction.

You need an account for most activities on our Site, including to purchase and access courses. You must be at least 18 years of age to create an account on this Site.  When setting up and maintaining your account, You must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means You need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. You may not share your account login credentials with anyone else. You must notify us immediately upon learning that someone else may be using your account without your permission (or if You suspect any other breach of security). We may request some information from You to confirm that You are indeed the owner of your account. In the event of the death of a user, the account of that user will be closed.

3. Restrictions

You may not access or use the Site in violation of any applicable laws, regulations, or third-party rights. Not all products and services are available in all geographical areas. your eligibility to receive any product or service may be subject to approval by Customized Interactions.

We reserve the right to seek all remedies available at law and in equity for violations of these Terms, including the right to block access to a user of the Site and to block IP addresses. We also reserve the right, to the greatest extent permitted by law, to cancel, terminate, and remove your account and any contents generated by You within the Site, at our sole discretion and at any time, including in cases of violations of these Terms.

Access to and use of password protected, or otherwise secured areas of the Site, is restricted to authorized users only. Unauthorized individuals attempting to access such areas of the Site may be subject to prosecution in addition to any other remedy available at law or equity, including the suspension or termination of access to the Site.

4. Intellectual Property Rights

The Site is protected by intellectual property rights held by Customized Interactions or third parties. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, courses, and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled, or licensed by or to Customized Interactions, and is protected by trade dress, copyright, and trademark laws, and various other intellectual property rights and unfair competition laws.

Customized Interactions grants You a limited, non-exclusive, non-transferable license to access and view the courses for which You have paid all required fees, solely for your personal, non-commercial, educational purposes through the Site, in accordance with these Terms and any conditions or restrictions associated with the particular course. All other uses are expressly prohibited. No part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Customized Interaction’s express prior written consent.

Any feedback You provide at this Site shall be deemed to be non-confidential. Customized Interactions shall be free to use such information on an unrestricted basis.

5. Payments

You agree to pay the fees for courses that You purchase, and You authorize us to charge your debit or credit card or process other means of payment for those fees. We work with payment service providers to offer You convenient payment methods and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. We reserve the right to disable access to any course for which we have not received adequate payment.

6. Disclaimer of Warranties and Conditions

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CUSTOMIZED INTERACTIONS PROVIDES THE SITE “AS IS,” “WITH ALL FAULTS,” AND WITHOUT WARRANTY OF ANY KIND, AND HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, CUSTOMIZED INTERACTIONS DISCLAIMS ANY IMPLIED WARRANTIES OF ACCURACY, ADEQUACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, TITLE, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CUSTOMIZED INTERACTIONS NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR OTHER REPRESENTATIVES (COLLECTIVELY, “AFFILIATED PARTIES”) SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, AND LITIGATION), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You use and access the Site at your own risk. To the maximum extent permitted by applicable law, we and our Affiliated Parties shall assume no responsibility and shall have no liability, on any basis, for any errors or omissions on the Site, except where, under mandatory applicable laws, liability cannot be disclaimed. We do not warrant that your access to or use of the Site will be uninterrupted or error free, or that You may obtain any particular results by use of the Site.

8. Indemnity

You agree to indemnify, defend and hold harmless us and our Affiliated Parties from and against all losses, expenses, damages, and costs, including reasonable attorney fees, resulting from any violation by You of these Terms or from our termination of your access to or use of the Site. Such termination will not affect either party’s rights or obligations, which accrued before the termination.

9. Linking and Third-Party Sites

The Site includes links to third-party sites. Such links do not imply any relationship, sponsorship, or affiliation between us and such third-party sites, or adoption or approval of the content of such third-party sites. We are not responsible for the contents or your use of third-party sites, or for terms of use or privacy practices of third-party sites. We encourage You to review the terms of use and privacy policies posted on those, and all, third-party sites. Such access of third-party sites is at your own risk.

10. Governing Law and Forum

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without giving effect to its conflicts of law principles and excluding the U.N. Convention on the International Sale of Goods. Any claim by You against Customized Interactions or by Customized Interactions against You, arising from or relating to these Terms or the Site, must be brought within one (1) year after such claim or cause of action arises. You agree to the personal jurisdiction by and venue in the state and federal courts in Travis County, Texas, and waive any objection to such jurisdiction or venue.

11. Miscellaneous

No Waiver. Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any right.

Compliance with Applicable Laws. You represent and warrant that You shall comply with all laws and regulations that apply to your access and use of the Site, including, but not limited to, any applicable national laws that prohibit the export or transmission of technical data or software to certain territories or jurisdictions.

Severability. If any provision of these Terms is held to be unenforceable, the remaining Terms shall remain in full force and effect, and the unenforceable provision shall be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision.

Assignment. We may assign our rights and duties under these Terms to any party, or we may replace the contractually bound entity by way of novation by posting on the Site or updating these Terms with the name of another entity, at any time without prior notice to You.

Effective as of November 30, 2024.